Why Extra Fees Are Hurting Both Customers and Venues
Let’s start with a simple truth: no one likes paying extra fees. Whether it’s a service charge slipped onto your bill or an “app convenience fee” that shows up at checkout, those little add-ons can feel like hidden taxes. And the reality is, they’re hurting both sides, the customers who walk through the door and the venues working hard to build loyalty.
This is exactly what Quikin.vip set out to fix. On the delivery side and the value for the customer, Quikin stands apart because, unlike other apps, it doesn’t charge additional fees. Venues that aren’t on board yet? They’re missing out on happier customers and repeat visits.
The Customer’s Perspective: Trust on the Line
Picture this: you’re out at Swift Bar London or wandering into The Roebuck London for a pint. Maybe you’re planning a Saturday brunch at a local spot or just searching “food places near me” because you’re starving.
Now imagine ordering through an app, only to be hit with a “platform fee” at the last step. That small fee, two, three, maybe five pounds, feels bigger than it should. Why? Because it breaks trust.
Customers don’t just see an extra charge. They feel like they’re being squeezed. And in a city where people already weigh the cost of a pint at Lamb and Flag London or a late-night bite at Barrio Bar Shoreditch, that hidden cost can be the dealbreaker.
The Venue’s Side: Fees That Push People Away
Venues feel the sting, too. Let’s be honest, if someone searches for “lunch near me” or craves a German Doner Kebab, they’ve got endless options. The second a customer sees an extra fee tied to your venue, their loyalty wavers. They’ll jump to the next Chinese food spot or the nearest burgers near me option without blinking.
For places already fighting tight margins, that’s devastating. A single customer turned off by hidden fees might not seem like much, but multiplied across nights, weeks, or months? It’s a slow leak that adds up.
The Bigger Picture: Brunches, Bars, and Broken Habits
Fees don’t just cost money, they change behavior. People go out less often. They stop exploring. That little voice says, “Do I really want to go out for brunch? Maybe I’ll just cook at home.” And when that happens, it’s not just one venue that loses. It’s the whole ecosystem, pubs in London, brunch spots, and even late-night bars like those in Shoreditch.
The irony? Venues don’t actually see the benefit of those fees. They’re often funneled to third parties while the bar or restaurant absorbs the frustration.
The Fix: Transparency Builds Loyalty
The venues thriving right now are the ones that lean into transparency and value. No tricks, no hidden charges, just great food, good drinks, and a fair price. Customers reward that honesty with loyalty.
Think about it: when someone finds a bar that delivers not just on experience but on fairness, they stick around. Whether it’s a casual Sunday brunch, a quick search for “food places near me,” or a night at their favorite pub, the trust builds with every interaction.
Final Thought
Extra fees aren’t just small annoyances. They’re trust-breakers. They turn away customers who would otherwise come back again and again. And they cut into the loyalty that venues, from Lamb and Flag London to the hidden brunch spots tucked away across the city, work so hard to build.
The fix isn’t complicated: cut the extra fees, give people the value they’re looking for, and loyalty follows. Venues that embrace this shift aren’t just keeping up with the times, they’re securing their future.
